MEMBER BILLING SERVICES (MBS)
Full-Service Billing
Done Right
You didn’t get into the fitness business to run the back office. That’s okay. We’re here to help.
- Innovative full-service billing software
- 1-800 call center services
- Automated collection services
- Convenient member services center
Powerful features, customization, and flexible services
Tailored for a
seamless experience
Local control is essential for you to manage your club effectively. Under your direction, we manage your data, giving you more time to manage your club. You decide how much or how little interaction you have with our staff.
Real-time information at the club means you don’t have to download or update your club’s database. Instead, new contracts, additional services, visits, local club charges, and member changes are in the system immediately. Plus, you own the data – it’s local, accessible, and yours.
Member Management Services from Jonasâ„¢ Fitness provides all of the benefits of in-house software and the advantages of outsourcing your billing. The difference is that you always know what is happening with your members.
Member changes, payments, and notes are immediately visible in your system. You’ll never have to wonder if a member has been contacted or worry about a member’s status. Your club has up-to-the-second access to all information. In addition, our experts perform due diligence billing research and inform you of important data trends or issues they uncover.
Club management, billing, and reporting all reside harmoniously in our software, making reporting and financial accountability easy and dependable for you and your club. Receive automated monthly summaries, or view your corporate dashboard for up-to-the-minute daily business reports to stay up to date on your club’s billing.
Member Management Services from Jonasâ„¢ Fitness are affordable. Our professional staff can manage all billing processes for you at a lower cost than hiring your own staff. In addition, since we are running your billing process for you, all funds are settled directly into your account (not ours), providing quicker access to your money.
While our MBS service helps you collect more, our streamlined processing puts your funds (including member late and declined payment fees) in your account within two business days or less.
Other key benefits of our Member Billing Services
More reasons to love MBS
We offer around the clock support for your club when it comes to our software. Whether you need some with a member record or find a bug in the product, you can be confident we’ll always be there for you.
Year after year we’ve consistently met our goal of 99.9% system uptime. This means that our software is always ‘on’ so you don’t have to worry about any missed revenue caused by software outages.
There’s always room for improvement. Our product team, delivers 3-4 strategic software releases every year and a dedicated R&D team whose only focus is to deliver on client-specific (Voice of the Customer) requests.
Beyond our over 300+ canned reports, Compete® boasts an Ad Hoc Query Report Builder – allowing you to build custom reports at no extra cost. All reports are exportable to Microsoft Excel.
Do away with a messy, inefficient paper trail. Compete® supports paperless agreements and e-waivers – housing all the information you need in a single point of access.
Get started with Member Billing Services
You’re only a form submission away! See how Jonas Fitness can help with your billing needs with our FREE Billing Consultation.