COMPETE MEMBER MANAGEMENT SOFTWARE
Built specifically for the
Health & Wellness Industry
Trusted by over 4,000 facilities across North America
- Built-in user-friendly front desk check-in
- Robust back office customization and controls
- Sign members up anytime with Compete "On-the-Go"
- A Point-to-Point PCI Validated (P2PE) Solution
The preferred MMS provider for Valley Health Wellness & Fitness
The Valley Health Wellness & Fitness Center supports the health and fitness needs of the Winchester, VA, community by providing a high-quality facility, professional staff, and programs in a unique, supportive environment.
Learn how Jeff Jeran, Valley Health Director of Operations and Medical Fitness Association’s Director of the Year recipient, leveraged our software to save over $190k in one year.
Powerful features, customization, and flexible services
Tailored for a
seamless experience
Our intuitive Front Desk is a user-friendly application that allows you to check in a member, book appointments, sell memberships, complete point-of-sale (POS) transactions and much more!
Designed for the active club environment, it boasts a touch-optimized interface that allow for easy navigation. On the back end, our front desk was developed to give your staff the visibility they need into various member alerts and profiles. Our Front Desk supports a wide range of connected hardware peripherals and allows for role-based security to control data access by your staff.
Our comprehensive Back Office is the heart and soul of our gym management system. Here, you can configure employee security privileges, build agreements, edit member profiles, run your billing and access standard or ad hoc reports…. and that’s just the beginning.
The level of customization in our back office truly lets you keep a close eye on your business and provides you the data you need to make informed business-decisions. As with all facets of our solutions, the back office is entirely integrated with your database – this means that any change made in the front office or back office alike is reflected immediately in your records.
Imagine not being tied to a computer when signing up a new member – why not complete new membership agreements while giving a tour of your club or when attending an off-site promotional event? Enter Compete® “On-the-Go”.
Compete® “On-the-Go” (COG) is the mobile arm to our club management software. There is no longer a need to be tied to a computer when signing up a member or even checking them in to a class.
We offer an entire suite of member engagement solutions. At the head of the class are our Join Online (JOL) and Empower M.E. solutions.
JOL allows a prospect to sign up and pay for an agreement without ever having to step foot in your club. In today’s digital environment, this is the perfect solution for the modern-day member, a way for them to connect, enroll and hit the ground running in their fitness journey.
To manage said journey, our Empower M.E. member portal provides your member all the tools necessary to take ownership of their membership. In their portal, your members will be able to manage their membership, sign up for classes, submit payments and manage their schedules. If on a family plan, Empower M.E. allows the head of household to manage payment accounts, sign up family members for classes and much more.
A fully-integrated Club Management Software
More reasons to love Compete® CMS
We offer around the clock support for your facility when it comes to our software. Whether you need some with a member record or find a bug in the product, you can be confident we’ll always be there for you.
Year after year we’ve consistently met our goal of 99.9% system uptime. This means that our software is always ‘on’ so you don’t have to worry about any missed revenue caused by software outages.
There’s always room for improvement. Our product team, delivers 3-4 strategic software releases every year and a dedicated R&D team whose only focus is to deliver on client-specific (Voice of the Customer) requests.
Beyond our over 300+ canned reports, Compete® boasts an Ad Hoc Query Report Builder – allowing you to build custom reports at no extra cost. All reports are exportable to Microsoft Excel.
Do away with a messy, inefficient paper trail. Compete® supports paperless agreements and e-waivers – housing all the information you need in a single point of access.
We partner with the best-of-breed software companies in the industry via our open API. With a network of over 40 integrations, our software provides a hub for all of your connected software solutions.
NEED MOBILE SOLUTIONS?
Compete’s Mobile Suite gives you wireless solutions
Empower M.e.
Let your member take control
Whether at home, in the office, or on-the-go, your members should have control of their membership. With an innovative, mobile-responsive design, Empower M.E. is our fully customizable member portal that provides an immersive user experience with a focus on the “member journey.”
Empower M.E. provides your members’ instant access to account history via dynamic search functionality into all transactions and account activity. Empower M.E. is an extension of your Compete management system, ensuring your member’s personal and payment information is always up to date – saving you the time and money of verifying expired member data.
Your members will have on-the-go access to:
- Mobile-Responsive Interface
- Family Account Management
- Non-Member Enrollment
- Online Purchases
- Class Enrollment
- Book Appointments
Join Online (JOL)
On-Demand Membership Enrollment
Join Online (JOL) allows a prospect to sign up and pay for an agreement without ever having to step foot in your club. In today’s digital environment, this is the perfect solution for the modern-day member, a way for them to connect, enroll and hit the ground running in their fitness journey.
- Club-branded Join Online Page on your website
- Member profile, agreements and billing portfolio automatically set up in Compete after joining
- Compatible with iOS, Android and Windows PC/Internet Explorer browsers
- Real-time credit card processing of agreement & down payment
- Optional member barcode delivered to member for first use upon club check-in
- “Best Agreement Plan” suggestion based on user preference input
- Confirmation email sent to new member with link to club location using Google Maps
Employee Self-Service
Empower your staff
Employee Self-Service enables your service staff to more efficiently manage their schedules and connect with members.
Your gym staff will have on-the-go access to:
- Daily, weekly and monthly calendar views
- Secure trainer login using our Compete product credentials
- Gives service staff the ability to view, create and change/cancel member appointments on the go
- Trainer can adjust daily availability at any time
- Compatible with iOS, Android and Windows PC/Internet Explorer browsers
Engage Your members Anytime, Any Place
All the tools your members need to stay connected
The Club Branded Mobile App service by Jonas Fitness offers a fully functioning app that provides a convenient yet powerful platform for your business to engage with your members, whether they are inside your facility, at home, or climbing a mountain.
Your mobile app will integrate seamlessly with your Compete software. This allows you to leverage your existing data to drive meaningful and dynamic content into the app, promoting secondary spend, attendance, and, above all, convenience for your members.
It is also a useful tool to drive membership sales, as you can encourage prospects to download your app and claim free passes to your facility, a strategy that has helped some clubs double their conversion rates.
- Personalized club branding and presence on iTunes and Google’s Play Store
- Membership Barcode – convenient for your members and no more expensive card costs
- Fit Friends – connect your members with each other with a social group messaging system
- Targeted Push Notifications – send targeted messages to your members to drive usage or promotions
- More features include Club Finder, QR code scanner, customizable promotions and guest passes
- Available on iOS® and Android platforms
Compete® "On-the-Go"
Get out from behind the front desk
Say hello to Compete® “On the Go” (COG), the mobile arm to our club management software; the alternative to the traditional, static front desk.
COG allows your staff to free themselves from the front counter and sell to members and prospects while leading tours of your facility or on off-site promotional events. COG is the perfect tool to help you cut back on long wait times at the counter by helping you streamline the sales process. It provides you with all the tools you need out of your gym management software without the need to be stationary.
- Tablet-Responsive Interface
- WiFi | 4G Network Compatibility
- On-Demand Member Enrollment
- Agreement Sales w/Electronic Signature Capture
- Class Check-In
- Guest Enrollment
- Point of Sale (POS)
- Member Management
Integrated software, billing, and
payment processing at your fingertips
Experience the power of our fully-integrated billing engine
The Jonas financial network is an end-to-end PCI-certified offering that provides secure transmission of any transactions directly to our credit card processing bank. Any EFT and Point-of-Sale (POS) payments made through our fully-integrated billing engine are reflected in real-time throughout your database.
Developed by the pioneers in electronic funds transfer (EFT), our built-in processing engine helps you collect more of your money without the hidden fees prevalent in the industry.
PCI P2PE & EMV-Compliant
Our solution is end-to-end PCI certified. Giving you the confidence you need that all of your payments are processed securely.
Get Paid Faster
Prevent, reduce and collect declined payments faster via our proprietary EFT payment processing engine and integrated software with advanced billing tools.
Streamlined Accounting
Integrated EFT/POS processing means you can eliminate manual data entry – leading to more efficient reconciliation and accurate reporting.
Real-Time Data
All components of our software reside in one database so every transaction is updated in real-time across all instances of our platform.
Don’t Take our Word For it
Here's What Club Operators are Saying
We're trusted by many of the industries top clubs
Get started with Compete MMS
You’re only a few clicks away! Schedule your free demo to see how Jonas Fitness’ Compete Member Management Software can take your health, wellness, and fitness facility to the next level.