Search
Search
Solutions
Our Software. Their Stories.
See how Compete® Club Management Software has helped businesses like yours.
Learn More
Company
Sandy Crutcher
Sandy Crutcher
Read Now
Resources
Compete 7.35 Product Updates Release Video

Learn about the latest changes, improvements, and additions coming to Compete.

Watch Now
Contact

General contact Info

Emergency Weekend Support

Solutions
Our Software. Their Stories.
See how Compete® Club Management Software has helped businesses like yours.
Learn More
Company
IMG-0650
Samantha Green
Read Now
Resources
Compete 7.35 Product Updates Release Video

Learn about the latest changes, improvements, and additions coming to Compete.

Watch Now
Contact

Emergency Weekend Support

Solutions

OUR SOFTWARE. THEIR STORIES.
See how Compete® Club Management Software has helped businesses like yours.
Learn More

Company

Herstory Spotlight

Scar 2-Enlarged
Scarlet D'souza
Read Now

Resources

Recent

Bytes and Biceps Podcast

Uncover the secrets to a 99% collectability rate in our first podcast episode as we interview Paul Reed, owner of Mt. Hood Athletic Club.

Listen Now

Emergency Weekend Support

HOME    BLOG

Club Fit on the Benefits of Working with Jonas Fitness

In their own words: Club Fit on the record with ClubSolutions Magazine.

As part of an ongoing effort to provide you with real-life examples of what our software can do for your club, we continually strive to empower you with as many resources as possible to ensure that you make the right decision in your search for club management software.

About a month ago, Club Fit, a proud member of the Jonas Fitness Family, was spotlighted in the online edition of Club Solutions Magazine. You can read the original interview here.

Founded in 1973, Club Fit presently operates clubs in Briarcliff and Jefferson Valley, New York, serving more than 14,000 members and their guests. To ensure those members and guests have a great member experience, Club Fit partners with us to help manage the club’s day-to-day operations including front desk check-in, POS, EFT processing and much more.

In this interview, Rachel Zabonick, editor at Club Solutions, sat down with James StropoliClub Fit’s Executive Director of Member Relations, to discuss the overall experience and relationship the club has with Jonas Fitness.

Check out what James had to say:

CS: How were you introduced to Jonas Fitness, and why did you decide to use their software?   

JS: As RCM Checkfree clients since the 1980s, we transitioned to Fiserv in 2011 after conducting a two-year due diligence and software comparisons. In 2013, Jonas Fitness acquired the rights and we have maintained our partnership ever since.

CS: What are the benefits to your business as a result of this partnership? 

JS: Secure EFT processing, reliable and friendly support systems, a real “listen-first” attitude for product development and feature requests, and the ability to provide valuable “end user/operator” experience and feedback from the ground level, as new modules are being formulated.

CS: As an operator, what are some of your favorite features of their software? 

JS: Interconnectivity of check-in, booking and POS systems. The ability for members to reserve courts and classes online and trainers to manage their availability and bookings via employee self-service right from their smartphones. Also for staff to be able to reset their own passwords!

CS: Have you been pleasantly surprised by working with Jonas Fitness in any way?  

JS: All companies go through growing pains and transitions (even on the leadership level) and despite their changes, Jonas Fitness has always found a way to stay fully engaged in our clubs, assigning great liaisons to our account, conducting site visits to see first-hand our operations and helping us deliver the ultimate member experience possible.

CS: What else can you tell other club owners about the benefits of working with Jonas Fitness? 

JS: As a 25-year veteran with Club Fit and responsible for many of our conversions, I can honestly state that Jonas Fitness is not just a software company, but rather a true partner that works with clients in many ways. Whether it is product development, quickly resolving inevitable software bugs or simply brainstorming best practices to make our staff experience better, Jonas Fitness delivers a complete package. Sure, there are enhancements we would love to see in the future, but we continue to team up with Jonas Fitness and fellow industry leaders to push towards a better product for all. We are confident that the road map they have shared will become a reality in the months to come; helping us to continue our genuine hospitality and care for our members’ wellbeing, showing attention to detail every step of the way and affording us time to truly embrace our neighborhood.

 

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments

Share This

Subscribe To Our Newsletter

Get updates on our latest news

SUBSCRIBE TO OUR BLOG

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Recent Posts

2023 Our Year in Review
5 Steps to Achieve a 99% Collectability Rate: Lessons from Mt. Hood Athletic Club
What is Point-to-Point Encryption, and Why Should You Care?
What is Point-to-Point Encryption, and Why Should You Care?

More To Explore

2023 Our Year in Review

Because your club deserves the best club management software available, we strive to consistently identify new ways to innovate and improve our software solutions at

Read More »

Got Feedback?

We’re excited to hear it! Leave us some feedback so we can keep getting better.

We use cookies to enhance your user experience. By continuing to use the site, you’re giving us your consent to set cookies. Read more.